Start a chat with your group, your team, or an individual, then manage the conversation as it goes.

As a leader you can start a chat with a whole group or team, with specific people in it, or privately with an individual. See Leaders: Chat for how chat works.

1. Start the chat.

   • With your group or team. Click the name of your group or team, click Send Communication, then click Start a Chat. This messages everyone by default. To narrow it, click Message Specific People and remove anyone you don't want to include.

   • With an individual. In the top-left corner, click your site name then Connect. Then click Communications > Chat. Click the plus button, then start entering the person's name in the To field and select it from the list. You can add more than one person.

2. Enter your message.

   • To include a file or image, click and select it.

   • To include an emoji, click and select it.

3. Click Send.
4. To manage a conversation later, click it in the Recent column, then do one of the following.

   • Reply. Enter your message in the Type a message field and click Send.

   • Add someone. Click , select Add People, enter the name, then click Add. This only works if the chat started with more than one person.

   • Mute or unmute notifications. Click the bell icon, choose how long to mute for, then click Mute. To turn them back on, click the bell with the strike-through and click Unmute.

   • Archive it. Click and select Archive. To find it again, click Recent and select Archived. Typing a new message in an archived chat moves it back to Recent.

   • Leave it. Click , select Leave Conversation, then click Continue. This removes the message history and stops new notifications.