Content Models (aka Information models) provide the framework for organizing, delivering, and reusing content in a variety of ways.

• A well-defined information model also benefits a forward thinking company in several ways. Consistent organization allows authors and reviewers to quickly locate, update, and reuse relevant content.

• Standardization positions the company for personalization and an economical solution for localization.

• By following the content model and attending to metadata strategies, the company can publish content into multiple output types (pdf, eBook, web, json) or front-end systems (software products, chat, slack, LMS or moodles, websites, dynamic or personalized support portals, etc.) To learn more, research topics such as "digitization, omnichannel, or multi-channel publishing.

Our authoring environment separates formatting from the authoring process. This is the most expedient method for authoring and allows content to be digitized into various tools and outputs. Formatting is controlled by the CSS upon output.