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Configure ACS to Send Emails

Before you can send emails with ACS, you must configure ACS to send emails.

You must have rights to Add/Edit SMTP Settings in Add/Edit Users to set up the configuration.

If you change internet service providers, you must update your SMTP address to send emails.

OnDemand clients will configure ACS to send emails using the OnDemand Configuration.

  1. Under Manage Records, click the Communication tab.
  2. In the drop-down list, select Mass Email and click Go .
  3. Click Mass E-mail. The Build E-mail Recipients List dialog box displays.
  4. Under E-mail Method, select Use local SMTP, and click OK. The E-mail Editor window displays.
  5. Click the E-mail Accounts drop-down list, and select Manage E-mail Accounts. The SMTP List window displays.
  6. Click Add. The Add SMTP dialog box displays.
  7. Enter your SMTP server address, port number, and security type. You can accept the default port number.
  8. To verify that the sending email address is recognized by your server, select Authenticate. Authentication decreases the possibility that your emails are blocked by a firewall or other security settings.
  9. To encrypt the email, select Use SSL.
  10. To require a password before each email is sent, select Verify Password on Send.
  11. Enter the username and passport for your ISP email account.
  12. Click OK.
Now you can select your e-mail recipients and then compose and send your e-mail.