Charitable Contributions Fulfillment FAQs
What are the requirements?
- ACS 11.0 or higher must be loaded
- Preferred Client contract
- Current non-profit account with USPS (if not, mailings will be charged regular First-Class rates)
- If using Standard Mail, Form 3623 must be provided to ACS Technologies prior to your first mailing
- Internet connection
- Fulfillment application
- U.S. only
How do we get the information to you to send out?
Within the ACS program, there is an option under Contribution Reports that says “Charitable Contribution Extract”.
You will create an extract file based on the parameters you set on the setup tab. This creates a file that is saved on your system (as specified by you). Once created, this file is uploaded to a special ACST FTP site.
Once all the files have been received, ACST will process them based on your specifications.
How do these statements look?
This service uses the Charitable Contribution form (blue/burgundy).
How often can we send statements using this service?
This report was designed to be sent annually, but you may send it out at any time.
How are the files processed?
Files are sent for processing on the first and third Wednesdays. Please allow up to 7 business days for First-Class to be delivered by the USPS.
If we find that data is missing after a run has been processed, will there be a charge for reruns? What is the cost?
If the data was wrong or incomplete before the extract was run, we will charge for the rerun. However, we'll work with you to determine the most cost effective solution. If the error happens after the extract was run and uploaded for processing, we will rerun these at no charge.
How will this save us money?
To accurately compare cost savings, consider the following questions:
- How much do you pay for materials (e.g. your statement cost and envelopes)?
- How much do you pay on average for postage?
- How much does your labor—printing, stuffing, and sorting—cost to process?