Gmail Send Button Does Not Respond
This troubleshooting guide addresses the issue where the Send button in Gmail does not respond when trying to send e-mails through ACS.
When trying to send e-mails through ACS from a Gmail account, the Send button does not respond.
Products affected: People
Versions affected: Any
Your Gmail account is missing some information necessary to process send requests. This information is called SMTP (Simple Mail Transfer Protocol).
- In the Searches window, click E-Mail.
- Select Use SSL, then click SMTP.
- For Server enter smtp.gmail.com.
- For Port, enter 465 587 (Gmail normally uses 465, but if this doesn't work use 587).
- Select Authenticate .
- Enter the correct Gmail User Name and Password , then click OK.
- Click Save.
- Enter a new Title, and click Save. If you have multiple SMTP or E-Mail Accounts, you can switch back and forth between them.