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Error #11013 Access Denied for 'awARStatement' Table on AR Payment Post"

This troubleshooting guide addresses the "Dbisam engine error #11013 access denied to table or backup file 'awARStatement'" encountered during AR payment postings, outlining the necessary file permissions and network rights for resolution.

While posting AR payments, the following error message displayed:

Dbisam engine error #11013 access denied to table or backup file 'awARStatement'.

  • Products Affected: Accounts Receivable

  • Versions Affected: 11.7.1.8

For ACS to work properly, all network users need full access to the X:\ACSNET and C:\WINACS directories. X represents your network drive letter.

Confirm your network rights to the ACSNET, WINACS, and ACS Technologies folders. Ondemand clients also need rights to these folders:
  • C:\Program Files (because the IDS LLC folder is there)
  • C:\WINDOWS\Temp
  • C:\Temp