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AcsExceptions Not Found on Facility Scheduler Login

This error occurs when attempting to log into ACS Facility Scheduler with a user name that is not long enough. The user name must exceed four characters.

When trying to log into ACS Facility Scheduler, this error displays:

"AcsTech.Core.Diagnostics.AcsExceptions+NotFoundException: Conversionl."

  • Products affected: ACS Facility Scheduler

  • Versions affected: Multiple Versions

This occurs because the ACS Facility Scheduler user name is not long enough. It must be longer than four characters.

  1. On the Administration tab, click Users.
  2. In the Actions group, click Add User.
  3. Enter the individual's last name, then click Search.
  4. Select the individual and click OK.
  5. Enter the user name, password, e-mail, and phone information for the new user. Be sure the user name is longer than four characters.
  6. In the Actions group, click Save & Close.