Start a real-time chat with everyone in your group or serving team, with just some of them, or with one person.

Chat is for quick, back-and-forth conversation, like letting people know you're running late. Replies appear in real time. See Leaders: Chat for how notifications and archiving work.

1. Start the chat.

   • With your group or team. Open your group or team, then click Send Communication > Start a Chat. The group or team name appears in the To field, so everyone in it receives the chat.

   • With one person. In the top-left corner, click your site name then Connect. Then click Communications > Chat. Then select the person you want to chat with.

2. Optional: To chat with only some people in your group or team, click Message specific people, then click next to anyone you want to remove.
3. Enter your message.

   • To include a file or image, click and select it.

   • To include an emoji, click and select it.

4. Click Send.

   The chat appears in the Recent column of your Chat page.

To manage a chat later, go to your Chat page and click the chat in the Recent column. From there you can:

• Add someone. Click , select Add People, enter the name, then click Add. You can only add people to a chat that started with more than one person.
• Mute or unmute notifications. Click the bell icon, choose how long to mute for, then click Mute. To turn notifications back on, click the crossed-out bell, then click Unmute.
• Archive it. Click and select Archive. To find it again, click Recent and select Archived. Sending a new message in an archived chat moves it back to Recent.
• Leave it. Click , select Leave Conversation, then click Continue. This removes the chat history for you and stops new notifications.