Why Can't I Cancel or Delete an Event?
Not all cancel and delete options are available at all times.
This varies depending on the Access ACS and ACS Facility Scheduler security settings, and the type of money associated with an event.
If you cannot cancel or delete an event, refer to the table below to determine why.
| Situation | Cancel Event Registration | Delete Event Registration | Delete Entire Event |
|---|---|---|---|
|
Event is free or no online money is associated with it.
|
In Access ACS, the event displays in the Canceled Events section; cancellation e-mails are sent to participants. In Facility Scheduler, the event displays as Canceled; connection to the event registration is lost. |
In Access ACS, the event is deleted. In Facility Scheduler, the connection to Access ACS is lost so there is no status change. |
In Access ACS, the event is deleted. In Facility Scheduler, the event is deleted. |
|
Event has only online money associated with it.
|
In Access ACS, the event displays in the Canceled Events section; cancellation e-mails are sent to participants. In Facility Scheduler, the events displays as Canceled and connection to the event registration is lost. | This option is not available because online money is associated with the event. | This option is not available because online money is associated with the event. |
|
Access ACS: Event Registration Events security rights set to Deny; Event Registration Setup security rights set to Grant. Facility Scheduler: Delete Event security rights set to Grant. |
In Access ACS, the event displays in the Canceled Events section; cancellation e-mails are sent to participants. In Facility Scheduler, the events displays as Canceled and connection to the event registration is lost. | This option is not available due to security settings. | This option is not available due to security settings. |
|
Access ACS: Event Registration Events security rights set to Grant; Event Registration Setup security rights set to Deny. Facility Scheduler: Delete Event security rights set to Grant. | This option is not available due to security settings. | This option is not available due to security settings. | This option is not available due to security settings. |
|
Access ACS: Event Registration Events security rights set to Deny; Event Registration Setup security rights set to Deny. Facility Scheduler: Delete Event security rights set to Deny. | This option is not available due to security settings. | This option is not available due to security settings. | This option is not available due to security settings. |