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Two-Step Verification

Require Two-Step Verification for Designated Users

You must have administrator permissions to require two-step verification for certain types of users or for individuals.

Typically, individuals enable two-step verification for themselves. However, there may be specific types of users whom administrators feel should always have two-step verification enabled for security purposes. Administrators can choose to require designated users to use two-step verification when signing in.

Require Two-Step Verification for a Responsibility

Require two-step verification for users assigned to a specific responsibility.

Administrators can require two-step verification for all users with a specific responsibility.
  1. In the top-left corner, click your site name then Realm. Then click Users & Permissions > Responsibilities.
  2. At the bottom of the Two-Step Verification info box, click Manage.
  3. Select each responsibility that requires two-step verification, then click Save.

Require Two-Step Verification for Leaders

Administrators can require group, pathway, and serving team leaders to use two-step verification.

Administrators can enable an option that requires group and team leaders to use two-step verification.
  1. In the top-left corner, click your site name then Realm. Then click Users & Permissions > Leader Permissions.
  2. By default, you will be on the Group/Pathways Leader tab. To change team leader settings, click the Serving Team Leader tab.
  3. Enable the security setting for the the leader type:
    1. For group leaders, select Require two-step verification for Group Leaders in the Default Group Leader Permissions section.
    2. For pathway leaders, select Require two-step verification for Pathway Leaders in the Default Pathway Leader Permissions section.
    3. For serving team leaders, select Require two-step verification for Volunteer Team Leaders in the Default Permissions section.

Require Two-Step Verification for an Individual

Require two-step verification for a specific user who has responsibilities.

Administrators can require a specific user who has responsibilities to use two-step verification.
  1. In the top-left corner, click your site name then Realm. Then click Users & Permissions > Users With Responsibilities.
  2. Click the ellipsis icon next to the user's name and select Edit.
  3. In the Security section, select the Require two-step verification setting.
  4. Click Save.

Require Two-Step Verification for All User Accounts

You can require all individuals use two-step verification.

For increased security, administrators can choose to require all individuals to use two-step verification when logging into Realm. Once enabled, users will receive a prompt for two-step verification every time they sign in. If they do not sign out of Realm, they will only receive the prompt every 90 days.
  1. In the top-left corner, click your site name then Realm. Then click Settings > Security & Privacy.
  2. Click the Two-Step Verification tab.
  3. Select Require for all user accounts, then click Save Settings.
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Last updated: April 27, 2026