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Grant Seats

Only administrators can grant reserved seats to a seat owner (team leader or non-trip participant) by member type from the Admin Grant View.

  • Reserved seats must be enabled for the trip.

When a purchase pays outside the Go Method platform (e.g. via check), the administrator must manually grant seats to the seat owners. You can grant seats regardless of whether the seat owner is a trip participant or not.

  1. In the top menu, click Events > My Events.
  2. Click to open the trip.
  3. On the left menu, click Reserved Seats.
  4. Click the Grant Seats button.

    Admin Grant View showing the Reserved Seats tab with the Grant Seats button highlighted
  5. In the Grant to search box, begin typing the name of the seat owner who will receive the seats and press Enter or click Search. Enter a personal message and click Next.
    1. To add someone who is not in your database, click Add Someone New. Enter first and last name, email and phone and click Save.
      Information on the new donor record will be stored

    Grant Seats dialog with the Grant to search box, seat owner search results, and personal message field
  6. Using the +/- toggles, enter the number of seats for each member type. Click Next.

    Grant Seats step where the administrator uses plus and minus controls to set the number of seats for each member type
  7. For each member type, select if deposit or full amount will be required. Click Next.

    Grant Seats step where the administrator selects deposit or full amount required for each member type
  8. Review and click Grant Seats to confirm the grant.

    Final Grant Seats confirmation screen with the Grant Seats button to complete the process
The seat counts update dynamically without a page refresh. The granted seats appear in the seat owner's row.