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Vanco

Update your Vanco Account

Update your merchant account information to process payments for trips and events.

  • You must be a Go Method admin to do this.
  • You must have full permissions in Vanco.

If you have a Vanco merchant account, Vanco will create a sub-account for all of your transactions in Go Method.

Have questions about your merchant account?

Contact Vanco Monday through Friday between 8:00 AM and 4:30 PM CT.

For sales questions, call 1-866-349-0613 or email sales@vancopayments.com.

For support, call 1-888-237-7850 or email cs@vancopayments.com.

  1. Complete the required fields in the Existing Client Merchant Application.
  2. Submit the application for processing.
    Note: Applications usually process in 3-5 business days.
  3. Next, create a new trip by selecting My Events > New Event.
  4. In the Payment Options section, select Donation or Invoice in the Payment Structure menu. When you select Donation or Invoice, the payment merchant option displays.
  5. Then select Vanco in the Payment Merchant menu.
Vanco provides your Partner Customer Configuration Token (PCCT) and the reference information on how to enter it. Once Vanco approves your application, you can add Vanco as a payment merchant to start processing funds for your trips and events.

Last updated: December 5, 2024