Increase processing limits
Transaction limits must be increased prior to processing a real-time debit or credit card transaction. This is essential during special events such as registrations, auctions, dinners, fundraisers, and so on.
You can see your current per transaction limits under .
Request limit increase
To request an increase to your limits, either:
- Go to and select Request a limit increase, OR
- Email riskmgmt@vancopayments.com. Messages are monitored 8 AM to 4 PM Central Time Monday through Friday. Risk Management will review the request and respond via phone or email.
Processing for special events
Please include the following information in your request for a special event limit increase:
- Dates - What date(s) is your event?
- Per transaction limit - What is the highest amount you anticipate in a single transaction?
- 30 day limit - What is the highest total amount you anticipate processing during the event if everyone uses their debit or credit card?
Important: If you anticipate a substantial increase to your normal processing amounts, please inform Risk Management to avoid a suspension of service.