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Support & Training

We offer support through multiple channels to align with the urgency and preferred level of contact for our ministry partners.

Open the In-product Assistant for Learning & Support

All support contact options, product content, video, and training resources are now available from within in your product. To launch the in-product assistant, in the upper right, next to your profile, click the Help icon Product support hours are located inside the Assistant.

  • Explore our product content, training and webinar resources, or interact with a community of professionals to learn and solve issues with confidence.
  • Live Chat support is available during for quick questions and real-time guidance.
  • For less urgent requests, tracking and documentation of support questions, you can email support.
  • Direct access to a friendly, live person for urgent or complex needs by phone.