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RealmMinistryPlatformPDSACSAccountingGivingConnectShepherdGrowth MethodGo MethodMissionInsiteGatherHeadMaster ChildcareTrust Center
RealmMinistryPlatformPDSACSAccountingGivingConnectShepherdGrowth MethodGo MethodMissionInsiteGatherHeadMaster ChildcareTrust Center

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Guides

Manage Your Account

Manage information about your church account, profile, and view billing invoices.

In the Account Summary section, you can update and customize account information, personalize user profiles, access billing invoices, and activate additional features.

Your Church Profile

Enter information about your church and toggle settings that impact your Giving site.

You'll store unique information about your church on the Account Summary page. When you purchased or converted to Giving, it's very likely that your onboarding specialist set up specific information, such as site number. They may have also walked you through entering your address and other contact information. If any of this information changes or you want to fill out your profile more completely, you can return to this page to make modifications.

The information stored on your profile page is viewed by your congregants throughout your site. For this reason, it's a good idea to fill it out as completely as possible and keep the information current. Settings you change here can also impact the behavior of your site.

View and Update Your Profile or Location

Make changes to your church's profile.

The information stored on your profile page is viewed by your congregants throughout your site. For this reason, it's a good idea to fill it out as completely as possible and keep the information current. Settings you change here can also impact the behavior of your site. Your site ID (shown on this page) is also referenced by our support team if you call for assistance.

  1. In the top-left corner, click your site name then System Settings. Then click Account Summary.
  2. Next to Profile, click the ellipsis icon and select Edit Info.
  3. Update each field as needed.
    Note: The church name is limited to 50 characters.
  4. Click Save.

Create or Change Your URL

Where people come to find you online.

Use this feature to create a custom URL for your Giving site. While having a customer URL has many advantages, your staff and congregants can also sign into your site at onrealm.org. Once signed in, the browser will display your custom URL.
Tip: If you use the open-invitation model, but want to set up a web page that doesn't display the "Register Now" link, use the more generic onrealm.org URL on this page. See Billing.
  1. In the top-left corner, click your site name then System Settings. Then click Account Summary.
  2. Next to Church Profile, click the ellipsis icon and select Edit Info.
  3. Scroll to the bottom of the page.
  4. Enter your preferred URL and click Check Availability.
  5. Once you find a name that's not in use, click Save.

View Site Number

Know where to find your site number.

Your site number comes in handy when communicating with our support team.

  1. In the top-left corner, click your site name then System Settings. Then click Account Summary.
  2. Note the highlighted box to the right of your Church Profile information. This displays your site number. It also lists whether or not you have the Accounting package.

Billing

Check your Giving invoice.

You can view your church's invoices from Giving. Currently, there is no method for printing the onscreen invoice, other than to use your browser's print feature. But this ability is being planned for the future.

  1. In the top-left corner, click your site name then System Settings. Then click Billing.
  2. Click an Invoice # to display billing details.
  3. If you have a long list of invoices, you can click the filter icon and narrow the list based on date.
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Last updated: September 19, 2025