Connect App Sign In
Frequently asked questions about signing in to the Connect app.
Here are some steps you can take to resolve issues signing into the Connect app.
I can't sign in to the Connect app or I receive an Incorrect Credentials error. What can I do?
If this doesn't resolve the issue, contact a member of your church staff to ensure you have a profile. If not, ask someone on your church staff to send you an invite code or email. See below for more information about invite codes and emails.
How do I sign in to the Connect app for the first time?
To sign into the Connect app, you must have an account. If necessary, contact your church staff to create a new account.
If you already have an account, you will use the same email and password to sign into Connect. For more information, see: Create A New Connect Account.
Once you have set up your account, you can download the Connect app. To download the app, on your iPhone or Android device, go to: http://onelink.to/connectappAfter downloading the app, tap to sign in.
How do I reset my Connect app password?
If your password isn't working, you can request an email to create a new password.
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Open Connect
and tap Sign in with Email/Password.
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Tap Forgot your Password.
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Enter your email address and tap Send reset link.
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Check your email for an email from Connect. If you don't see it, check your email's spam folder to ensure it wasn't sent there by mistake.
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In the email, click the Reset Password link and follow the instructions to create a new password.