Connect App Sign In

Frequently asked questions about signing in to the Connect app.

Here are some steps you can take to resolve issues signing into the Connect app.

Note: The Connect app uses the same credentials as the Realm website. If you reset your password for the Connect app, you must also use the new password when signing into the website.

First, try resetting your password. Tap Forgot your Password to reset your password. Then, sign in with your new password. See below for more information on how to reset your password.

If this doesn't resolve the issue, contact a member of your church staff to ensure you have a profile. If not, ask someone on your church staff to send you an invite code or email. See below for more information about invite codes and emails.

To sign into the Connect app, you must have an account. If necessary, contact your church staff to create a new account.

If you already have an account, you will use the same email and password to sign into Connect. For more information, see: Create A New Realm Account.

Once you have set up your account, you can download the Connect app. To download the app, on your iPhone or Android device, go to: http://onelink.to/connectapp

After downloading the app, tap Connect Icon to sign in.

How do I reset my Connect app password?

If your password isn't working, you can request an email to create a new password.

Open Connect and tap Sign in with Email/Password.
Tap Forgot your Password.
Enter your email address and tap Send reset link.
Check your email for an email from Realm. If you don't see it, check your email's spam folder to ensure it wasn't sent there by mistake.
In the email, click the Reset Password link and follow the instructions to create a new password.