Make sure you've created an account and have a login. If you're unsure, check with a staff member.

If you have no account, go to your church's login page and set one up, or request an invitation.

If you receive an invite email, respond to it within 90 days. After that, it expires.

If you don't receive the invite email, check your spam folder in your email application.

Make sure you're using the correct email to log in. It's the email address you used to set up your account. If you're still not sure, ask a staff member to look up your Account Email.

Are you using the correct password, and is it entered correctly? Click on the View Password icon to make sure.

If you still can't log in, click the Forgot your password? link, and watch for the related email. If you don't see it, check your spam folder. When you find it, respond within 24 hours. After that, it expires.

If none of the above work, clear your browser cookies and cache.

If that doesn't work, try rebooting your computer.

Make sure you're logging in with the correct account, the same you've used to log in before.

If others have access to your Google, Apple, or Microsoft account, ask if they could have changed the login without your knowledge. Update your password as needed.

Have you made changes to your Google, Apple, or Microsoft login? Changes can take time to work their way through to the church account.