If you have no account, go to your church's login page and set one up, or call and ask for an invitation.

If you receive an invite email, respond to it within 90 days. After that, it expires.

If you don't receive the invite email, check your spam folder in your email application. Also, ensure you are checking the email account you associated with your account. For example, if your church originally signed you up using tigercountry@example.org and you later connected your gmail account samt@gmail.com, your password reset is going to tigercountry@example.org.

Are you using the correct password, and is it entered correctly? Click on the View Password icon to make sure.

If you still can't log in, click the Forgot your password? link, and watch for the related email or contact your church or parish administrator and ask them to reset your password. If you don't see the email in 15 minutes, check your spam folder. When you find it, respond within 24 hours. After that, it expires.

Once resolved, we recommend setting up an additional sign-in method to make future access easier: text sign-in (SMS) or passkey. Both are faster than entering an email and password and help prevent lockouts.

If you don't receive the invite email, check your spam folder in your email application. Also, ensure you are checking the email account you associated with your account. For example, if your church originally signed you up using tigercountry@example.org and you later connected your gmail account samt@gmail.com, your password reset is going to tigercountry@example.org.

If you sign in using an Apple account and have forgotten this password, see Apple's Change your Apple Account password article. You'll use your new password to log into Connect.

If you sign in using a Microsoft account and have forgotten this password, see Microsoft's article Reset a forgotten Microsoft account password. You'll use your new password to log into Connect.

• Your email spam folder.
• Any spam blockers such as Unroll.me.
• Your email provider's Promotions or Updates folders.
• Spam Blockers provided by your Internet Service Provider (Verizon, Spectrum.

Did you get a new device? Passkeys are tied to the device where they were set up. If you have a new phone, tablet, or computer, you will need to set up your passkey again. In the meantime, sign in using your email and password or text message (SMS).

Is your device's security feature working? Make sure fingerprint, face recognition, or screen lock is set up and working on your device. If your device's biometric sensor is not responding, try restarting your device.

Are you using a supported browser? Passkeys work with most modern browsers. If you are using an older browser, try updating it or switching to a different one.

Still can't sign in? Use another sign-in method — email and password, text message (SMS), or your Google, Apple, or Microsoft account. If none of these work, contact your church or parish administrator for help.

If others have access to your Google, Apple, or Microsoft account, ask if they could have changed the login without your knowledge. Update your password as needed.

Have you made changes to your Google, Apple, or Microsoft login? Changes can take time to work their way through to the church account.