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RealmMinistryPlatformPDSACSAccountingGivingConnectShepherdGrowth MethodGo MethodMissionInsiteGatherHeadMaster ChildcareTrust Center

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Connect Sign-In

Reset Your Connect Password

Have you forgotten your Connect password? Are you having trouble signing in to Connect?

You can reset your Connect account password if you've lost or forgotten it.
Note: If you change your password for Connect, this will also change the password for the Connect Connect app.
CAUTION: When resetting your password, it's important that you enter the email address that is associated with your Connect account, or the password reset will not work.
  1. On the Connect sign in page, click Forgot your password?.
  2. Enter the email address associated with your Connect account, then click Send Email.
  3. Check your email inbox for a message with the title Reset your password. If you don't see the password reset message within 15 minutes of the request, also look for it in your email's spam box. For more information, see Sign In Troubleshooting.
  4. Open the email message and click Reset Password. This opens a new tab in your browser.
  5. In the New password field, enter a new password following the Connect password requirements. Your password must be at least 8 characters long, meet three of the five listed requirements, and not contain any part of your email address. It also must not have repeating characters or sequences of letters or numbers.
  6. In the Confirm new password field, enter the new password again. If you need to view the hidden password in either of the text boxes for confirmation, click the view icon next to the password.
  7. Click Update Password to reset your password.
You can now sign into Connect and the Connect app with your new password.

Last updated: September 18, 2025