What would you like to know more about?

Show Page Sections

Zebra GX420d Wireless Label Printer

Information about the Zebra GX420d wireless printer.

The Zebra GX420d is compatible with ACS desktop and OnDemand. This printer offers a small footprint and is designed for low- to mid-volume label printing. It's ideal for creating person ID and access control, security, and photo processing labels.

Note: Mac computers are not compatible with the Zebra GX420d wireless printer. If you own a Mac, contact Support at 1-800-669-2509 for assistance.

Be sure to gather the following information about your network before you begin:

  • Static IP address
  • Subnet mask
  • Default gateway
  • SSID
  • The type of security or encryption used on your network, such as WPA2, WEP, and so on
  • Wireless password or key

Wireless Printing Terms and Recommendations

Recommendations and terms for using a wireless printer.

ACS Technologies wants to provide its clients with information that helps them configure and use the Zebra GX420d printer on their wireless network. This document provides our recommendations for using the Zebra GX420d printer in a wireless network environment.

Please note that ACS Technologies cannot guarantee the successful use of the Zebra GX420d printer in all wireless environments. Your results may vary depending on your wireless network configuration and hardware.

Challenges

There are a growing number of people carrying smartphones, iPads, and other devices that are capable of connecting to a church's wireless network. If you have wireless printers, they may perform well during the week, but on Sunday with dozens or even hundreds of people trying to connect wirelessly to the church's network, overall network performance can be adversely affected.

Other Factors

Other factors that can significantly degrade wireless network performance:

  • Distance between the wireless access point and each computer's wireless antenna
  • Density and composition of the walls and floors
  • Fire-rated sheet rock
  • Concrete construction
  • Metal joists and studs
  • Air-conditioning compressors
  • Microwave ovens
  • Other electrical interference

You might need to install multiple wireless access points to ensure adequate coverage and signal strength.

Conclusion

When setting up your wireless network, you should ensure that you have proper signal strength at each of your workstations and kiosks and that the data transfer rate is adequate. Keep in mind that the signal strength can vary at each location.

For mission-critical operations, we recommend an Ethernet connection. While there are clients successfully using these printers wirelessly, your results may vary due to the complexity and variability inherent in a wireless networking environment.

Add the Printer as a Wireless Printer

Add your Zebra GX420d as a recognizable wireless printer.

  1. In your Windows search bar, search for Control Panel, and select it.
  2. Click Devices and Printers. The Devices and Printers window displays printer icons that represent each printer connected to your computer.
  3. On the top task bar, click Add a printer. A guide displays to assist you through adding your Zebra printer with wireless connectivity.
  4. Click The printer that I want isn't listed. A window displays with printer options.
  5. Select Add a local printer or network printer with manual settings.
  6. Click Next.
  7. Select Create a new port.
  8. In the drop-down list, select Standard TCP/IP Port.
  9. Click Next.
  10. In the Hostname or IP address field, enter the static IP address. Accept the default settings for the other options.
  11. Click Next.
  12. Accept all default settings, and click Next.
  13. Select manufacturer ZDesigner and model ZDesigner GX420d.
  14. Click Next.
  15. In the next few windows, you have the options to verify the printer name, set it as the default printer, select if you want to share the printer, and describe the printer location.
  16. In the last window of the wizard, click Finish without printing a test page. The wizard closes, and the Devices and Printers window displays.
  17. In the Devices and Printers window, right-click the ZDesigner GX420d icon, and select Printer Properties. The Properties window displays with various tabs.
  18. On the Advanced tab, click Printing Defaults. The Printing Defaults window displays with various tabs.
  19. On the Options tab, set the width to 2.25 and the height to 4.00.
  20. Select landscape, and click OK. The Properties window remains open.
  21. On the Options tab, verify the label settings, and click OK. The Printing Preferences window closes, and the Properties window remains open.
  22. On the General tab, click Preferences. The Printing Preferences window displays with various tabs.
  23. On the General tab, click Print Test Page in order to print a test label.
  24. After the test label prints, click OK to close the Properties window.

Configure Printer for Wireless Connectivity

Now that you used a USB to set up your printer, it's time to enable wireless connectivity.

  1. In the Zebra Setup Utilities window, click Configure Printer Connectivity, then select Wireless.
  2. Click Next.
  3. In the IP address window, you must assign an IP address, subnet mask, and default gateway (router IP address) for your printer.
    1. Select Static.
    2. Enter a hostname, which is a descriptive name for your printer on your network. For example, if it's a dedicated printer for the nursery, you might assign Nursery1 as a hostname.
    3. Enter your IP settings.
  4. Click Next. The Define Radio Settings window displays.
  5. Click Next to accept the default settings.
  6. In the Define Country and Channel List window, select your country.
  7. Click Next.
  8. In the Wireless settings window:
    1. Enter your ESSID.
    2. In the Security mode drop-down list, select the appropriate encryption protocol for your wireless network.
  9. Click Next. A Security settings window displays according to the security mode you selected in the previous window.
  10. Select String, enter your PSK name as a string.
    Note: To enter the PSK name in hex format, speak with your network administrator or IT technician.
  11. Click Next. The Advanced wireless settings window displays.
  12. To access detailed options for your wireless settings, click Advanced Settings.
  13. When finished, click Next. The Final stream window displays the connectivity configuration settings that will be sent to the printer.
  14. Click Next. The Send data window displays.
  15. Select Printer.
  16. Click Finish.
  17. Turn off the printer, and turn it back on. Wait about 15 seconds to ensure the LCD screen on the printer displays the static IP address and the signal strength.

Configure Printer Settings

  1. In the Zebra Setup Utilities window, click Configure Printer Settings. The Label Parameters window displays.
    1. In the Units drop-down list, select inch.
    2. Set the width to 2.25 and the height to 4.00.
    3. Set the orientation to Normal.
  2. Click Next. The Speed and Darkness window displays. The options in this window set the speed of the label feed and the darkness of the ink.
  3. Click Next to accept the default selections. The Media window displays.
  4. Click Next to accept the default selections. The Advanced Settings window displays.
  5. Click Next to accept the default selections. The Real Time Clock window displays.
  6. Click Next to accept the default selections. The Front Panel Protection window displays.
  7. Click Next to accept the default selections. The Sensor Settings Protection window displays.
  8. Click Next to accept the default selections. The Save Settings window displays.
  9. Click Finish.
    Tip: By default, Save settings to File is cleared. This ensures that your saved settings are stored in your printer.

Set up Your Printer

Set your Zebra GX420d wireless label printer up for use.

  1. Insert the Zebra Setup Utilities CD.
  2. Double-click the Zebra Application.exe file. The installation wizard displays.
  3. Click Next in each window to accept the default settings.
  4. In the final window, click Finish.
  5. The first window of the System Prepare Wizard displays. Click Next to preload the print driver package.
  6. After the print driver package preloads, select USB (Universal Serial Bus), and click Next.
    Note: You must set up the printer for USB before you can configure it for wireless.
  7. Follow the first set of instructions in the window for USB connectivity.
  8. After your Windows operating system displays a message that your new hardware is installed and ready to use, click Finish.
  9. The Zebra Setup Utilities window displays. Select the GX420d printer icon to activate the printer configuration options in the window.