Installing ACS Software Upgrades and Minor Revisions
You can install ACS Upgrades for a standalone computer or a network.
Get Started with the Client Portal
To access the ACST Client Portal, you must create a password before signing in.
In the Client Portal, you can download and install ACS updates. You can also upload files for our Data Services team, view recent Support calls or cases, and view a list of ACST products you own.
- In your browser, navigate to https://account.acst.com/.
- Under NEW HERE? click, CREATE YOUR PASSWORD TO GET STARTED.
- In the Email Address field, enter the email address associated with your ACS Technologies account and login, then click Send One-Time Code.
- Check your email for the code. If you don't see it, check your spam folder before requesting a new code. You may also want to add noreply@notify.acst.com to your contacts.
- Under Verify Code, in the Code field, enter the code from your email.
- Click Verify Code.
- Under Create Password, enter a New Password.
- In the Confirm Password field, enter the same password you entered in the New Password field, then click Confirm Password.
- When the confirmation message displays, click Return to Sign In with your new password.
Standalone Loading Instructions
Before loading the latest update to your ACS software, exit ACS, and make a backup of your ACS People Suite and ACS Financial Suite data.
Save this backup to a secure location, such as a local or network drive storage, or other external media such as a flash drive or CD. Do not store backups inside ACS directories (WINACS folder).
As of ACS 11.7.1.54, you will see an additional window when you run the latest updates- the WinZip Self-Extractor Window. You must click Setup to continue the update.
- Visit https://account.acst.com/ and enter your Email Address and Password.
- Click Sign In.
- In the top left corner, expand File Management, then select Updates & Drivers.
- Under Download Updates & Drivers, locate the newest version of ACS. Click Download, and save the file to your computer.
- Right-click the .exe file you saved and click Run as Administrator.
- When the WinZip Self-Extractor window displays, click Setup.
- Follow the onscreen instructions.
When you're finished, make another backup of your ACS People Suite and ACS Financial Suite data.
Make sure to include the new ACS version number as part of the file name, and save this backup with the others for safe keeping.
Network Loading Instructions
Before loading the latest update to your ACS software, exit ACS, and make a backup of your ACS data.
Save this backup to a secure location, such as a local or network drive storage, or other external media such as a flash drive or CD. Do not store backups inside ACS directories (WINACS folder).
The workstation from which you upgrade the server is updated as part of the server upgrade process. For other workstations, the first time a user logs in to ACS after the server is upgraded, the workstation prompts the user to load the upgrade. When this prompt displays, click Yes to upgrade the workstation.
As of ACS 11.7.1.54, you will see an additional window when you run the latest updates- the WinZip Self-Extractor Window. You must click Setup to continue the update. This unzips the Install.w02, Install.w03, and Install.w04 files to the ACSNET folder, and these files are updated with each ACS Update.
If you are running the ACS Scheduled Backup Service, the update will load more quickly if you load it from the workstation hosting the backup service.
- Visit https://account.acst.com/ and enter your Email Address and Password.
- Click Sign In.
- In the top left corner, expand File Management, then select Updates & Drivers.
- Under Download Updates & Drivers, locate the newest version of ACS. Click Download, and save the file to your computer.
- Right-click the .exe file you saved and click Run as Administrator.
- When the WinZip Self-Extractor window displays, click Setup.
- Follow the onscreen instructions to continue updating.
When you're finished, make another backup of your ACS People Suite and ACS Financial Suite data. Make sure to include the new ACS version number as part of the file name, and save this backup with the others for safe keeping.