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Only the Contributor's Name Prints on Statements

Only the individual's name displays on statements when printing for one contributor. The remainder of the statement is blank.

  • Products affected: Contributions

  • Versions affected: Any

Change the contributor's Family Position to Other and then back to the original Family Position.

  1. Under Manage Records, click the Tasks tab.
  2. In the drop-down list, select Change Family Unit, then click Go
  3. Under Move From, click Find Person.
  4. Select the individual whose family position you want to change and click OK.
  5. Click Change Position
  6. When the confirmation message displays, click Yes.
  7. Select the family position for the individual and click OK.
  8. When the confirmation message displays, click Yes.
  9. Click Close.