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No Records for Selection when processing the Plain Paper Statement

When trying to print a Plain Paper Statement for a contributor who had gifts for the first quarter but not the second quarter, this error displays:

No records for selection.

  • Products affected: Contributions

  • Versions affected: Any

To resolve this error, select to include contributors who have zero contributions during the period on the statement.

For versions 10.6 and below:

  1. Under Searches and Reports, click the Reports tab.
  2. In the drop-down list, select Contributions and click Go.
  3. Expand Statements and select Plain Paper Statement.
  4. Select Customize.
  5. Under Report Options, select Include if Zero YTD.
  6. Click Preview.

For versions 11.0 and above:

  1. Under Searches and Reports, click the Reports tab.
  2. In the drop-down list, select Contributions and click Go.
  3. Expand Statements and select Plain Paper Statement.
  4. Select the date range and click Customize.
  5. Under Records, select Include if Zero This Period.
  6. Click Preview.