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Name Field is Blank

The Name field is blank in Add/Edit Transactions, and names do not display on reports.

  • Name Products affected: Contributions

  • Versions affected: Any

To resolve this issue, change the family position of the Head to Other, then back to Head.

  1. Under Manage Records, click the Tasks tab.
  2. In the drop-down list, select Change Family Unit, then click Go.
  3. Under Move From, click Find Person.
  4. Select the individual whose family position you want to change and click OK.
  5. Click Change Position.
  6. When the confirmation message displays, click Yes.
  7. Select the family position for the individual and click OK.
  8. When the confirmation message displays, click Yes.
  9. Click Close.