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Invalid Characters Display on Charitable Contributions Report

Invalid characters display when printing the Charitable Contributions Report.

  • Products affected: Contributions

  • Versions affected: Any

Possible causes include:

  • the correct printer is not set up

  • default options are not selected

  • the user directories must be cleared

  1. Under Searches and Reports, click Printer Setup.
  2. In the Printer drop-down list, select the correct printer.
  3. Click OK.
  4. Click Clear User Directories
  5. When the confirmation message displays, click Yes
  6. Select the desired user name, then click Remove All LIsted Files
  7. Click Exit