EDBEngine in Module awcbrpt.dll
When printing the Gift Detail Listing, this error displays:
EDBEngine Error in Module Awcbrpt.dll.
Products affected: Contributions
Versions affected: Any
Perform a People backup, then run the Verify Individual IDs Maintenance Utility.
- Log in using your ACS user name and password.
- Under Data Options, select People Data Backup.
- Optional: Under Additional Options, select Verify Backup.
- Under Configuration, note the Backup Destination Directory. To change the location, click Lookup.
- Click Backup.
- In the Select Datasets window, clear any datasets you do not want to back up. We recommend backing up all datasets in each backup in case your data needs to be repaired, but if you include pictures, the backup may be very large.
- Click OK.
| Utility | Description |
| Verify Sort Fields | This utility regenerates sort fields, which are ACS fields assigned to each individual. The sort field is a code that represents the head of household's name, the individual's family position, whether or not the name should be indented in the Find Person option, and whether or not the individual has the same last name as the head of household. Run this utility if someone is not listed alphabetically or indented properly in Find Person, or if names are not grounded properly in a report such as the Church Directory or Master People Listing. |
| Verify Label Names | This utility regenerates label names for all individuals who have not retained selected information on the Labels tab in the People module. Run this utility if there are problems with labels or names in the Contributions module. You should also run this utility after running the Verify Sort Fields utility. |
| Verify Individu al ID | This utility verifies that each person's individual ID is valid. Run this utility with various problems dealing with reports. We recommend running this utility in addition to the other three maintenance utilities. |
| Verify Individu al Numbers | This utility verifies that each person's individual number matches the correct family position. Run this utility with various problems dealing with reports. We recommend running this utility in addition to the other three maintenance utilities. |