Could Not Create Username Awcbdet1
When printing the Proof List, this error displays. (X represents your network drive.)
Could not create x:\acsnet\acsdata\username\awcbdet1.
Products affected: Contributions
Versions affected: 10.6 and Below
To resolve this issue, clear the user logins, then delete .net and .lck files
- Under Advanced Tools, click the Admin Utilities tab.
- In the drop-down list, select Add/Edit Users and click Go.
- Select the user name experiencing the error, then click Clear Login
- When the confirmation message displays, click Yes
- Click Close.
ACS creates .Net and .Lck files to prevent two users from editing the same record at the same time. ACS deletes these files when you exit the program properly, through the Exit button or the X at the top of the window.
Sometimes these files are not properly deleted. This could occur if:
Your workstation does not respond
You restart your computer
Your computer restarts after a power surge
You shut down your computer without exiting ACS
If this occurs, you can manually delete the files.
- Click Delete .Net and .Lck Files
- Click Search, then Delete
- When the confirmation message displays, click Yes
- Click Close.