Not a Valid Floating Point
This troubleshooting guide addresses the "Not a valid floating point" error that may occur when trying to print Payroll checks. It provides potential causes and step-by-step solutions to resolve the issue. This error affects all versions of the Payroll product.
When trying to print Payroll checks, this error displays
Not a valid floating point.
Products affected: Payroll
Versions affected: Any
There are two possible causes:
The payroll run may need to be cleared.
- To fix the error, remove the .net and .lck files. These files, created by ACS to prevent simultaneous record editing, are usually deleted upon proper program exit. However, they may persist if the workstation becomes unresponsive, the computer is restarted, or ACS is not properly exited. In such cases, manual file deletion is necessary.
- To clear the payroll run, on the main Financial Suite menu, click the Transaction tab.
- In the drop-down list, select Payroll Checks and click Go.
- Click Reset Payroll.
- If there are unposted checks, a confirmation message displays. Click Yes to continue. This clears everything in the Payroll Run except for the timesheet entries, and you must reprocess Payroll.
- Next, click Delete .Net and .Lck Files.
- Click Search, then Delete.
- When the confirmation message displays, click Yes.
- Click Close.