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External Exception EEDFADE

The "External Exception EEDFADE" error occurs when printing Payroll Checks.

When printing Payroll Checks, this error displays:

External Exception EEDFADE

  • Products affected: Payroll, Accounts Payable

  • Versions affected: Any

To fix the error, remove the .net and .lck files. These files, created by ACS to prevent simultaneous record editing, are usually deleted upon proper program exit. However, they may persist if the workstation becomes unresponsive, the computer is restarted, or ACS is not properly exited. In such cases, manual file deletion is necessary.

  1. To resolve the issue, make sure your default printer and all default settings are selected in Printer Setup.
  2. Then, to delete the .net and .lck files, click Delete .Net and .Lck Files.
  3. Click Search, then Delete.
  4. When the confirmation message displays, click Yes.
  5. Click Close.