Import File Could Not Be Loaded displays when adding invoices
This troubleshooting article addresses The Import file could not be loaded. Please verify that the file is in CSV format and the proper number of fields are present in each record displaying when adding Accounts Payable invoices.
When adding invoices in Accounts Payable, this error displays:
The Import file could not be loaded. Please verify that the file is in CSV format and the proper number of fields are present in each record.
Products affected: Accounts Payable
Versions affected: Any
The file is either not in CSV format, contains special characters, or content from some cells extends into other cells.
- Verify the file is in CSV format. If not, convert the file to this format, then try again.
- Remove any special characters in any columns in the CSV file.
- Make sure a cell's contents all display on a single line. If a cell "bleeds" into another cell, widen the row of cells so that all information displays.