Personal & Organization Accounts
View and manage your personal account settings, such as contact details and username or password using our centralized ACST One User Account Management for integrated products. Administrators and staff can also access organization settings.
You may want to update your display name so others can easily recognize you, change your password to protect your account from unauthorized access, turn on two-step verification to add an extra layer of security, and review and update your email, contact, and payment details to ensure you receive important updates and keep your personal and organization accounts secure.
To make sure you don't miss important updates and alerts, please take a moment to review and update your email address. Keeping your contact and payment details current helps us serve you better and keeps your account secure. See Update Your User Account.
Church or Parish Administrators and Staff Only
If you're staff or an administrator, you may also be able to manage your organization's account settings, including security settings, support case, file management, and more. If you have access to multiple sites, for example, some paid staff work for multiple churches or parishes, you will be able to view all sites for which you have permissions. Organization Account Management
Whether your church or parish owns one or more of our integrated products, administrators and staff can update their usernames, passwords, and turn on two-step verification to secure all of their connected software accounts at any time. When you make updates to your account, these changes synchronize across these connected ACST products:
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Realm
- Realm Accounting
- Connect
- Abundant
Update Your User Account
Change your personal account settings, including your display name, password, and two-step verification.
Changes made to your user account settings impact just the individual signed into the account. If you turn on two-factor authentication to add additional protection to your account, it does not impact anyone else.
- Click your profile in the top-right corner.
- In the drop-down menu, click Your User Account Settings.This will open your settings in a new browser tab.
- Enter your sign in information again for security purposes.
- Make changes to your user account:
- Click Edit next to your name to change your account's display name.
- Under Security click Change Password to update your account's password.
- In the Two-Step Verification section, you can turn additional account protection on or off. When enabled, it requires an extra step to login in such as sending a text to your phone or email, or using touch ID.
- To save your changes, click Done.
Organization Account Management
With proper access, staff and administrators can view and update your organization's settings, including billing, subscriptions, and permissions, case management, file management, and more.
- Only designated church or parish administrators, or their authorized representatives, can make inquiries or manage the organization's account.
- If you do not have access to a section and you think you should, contact your church or parish administrator. An authorized administrator can update permissions or contact our support team for assistance.
- Security & Fraud Prevention — Correct personal and payment details helps us verify your identity, reducing the risk of unauthorized access or fraudulent transactions on your account.
- Keep your contact information up-to-date
- When saying goodbye or welcoming new staff, update your organization's designated contacts, ensuring only authorized staff can make changes to your account.
- Update payment information.
- View updates made to your account information via a change log.
- Accurate Communication — Up-to-date addresses, phone numbers, and email ensures you receive important service notifications and avoid missed payments, expired services, or unnoticed account issues.
- Smooth Service Experience — Keeping your information current ensures timely notifications, uninterrupted subscriptions, and personalized service.
- File Uploads / Downloads
- Updates & Drivers
- View the products and services your organization is subscribed to.
- View and pay invoices
- Manage cases
- Click your name in the top-right corner. (Make sure you are not on a Connect page.
- Click Organization Settings in the drop-down menu.
- Click the section you want to view or manage. This will open a new browser tab.
- From there, you can view or update the areas you have permission to access.