Review Report Matches
Need help understanding why a certain record is or isn't showing up in your report? Review your selection matches to find out!
The selections you choose determine which records are or are not included in a report. Use this process to review the conditions created by your selections, and see the reason why each record was matched or skipped.
Usually, when you review your matches, you'll have a goal in mind. For example, you need to figure out why a letter is not printing for John Smith. Your goal determines the options you'll select in the following steps.
Selection Review Field Descriptions
- Action
- Filter the list to show only the records that will be printed, emailed, texted, or skipped based on your selections. Or, you can see all records regardless of how they will be processed.
- Review List
- By default, the list shows records that passed Quick Selections (the options you chose on the Selection tabs), up to 100 records. This helps improve the performance of this process. If needed, you can change this number using the text box or select the option to show all the records that passed Quick Selections. Or, you can select the option to review all of your records, including the ones that did not meet your Quick Selection criteria.
- Show in Notepad
- Opens the list in a text file. Depending on what you need to do with the list, it may be easier to view the records in this format. The text file shows the action along with the record information, whether it passed Quick Selections and Additional Selections, and the reason why. It shows records based on the Action option you chose.
You can use the text file to update records outside of this process. For example, you might find that a group of records are being skipped in your report because they do not have a certain keyword. If the records are supposed to have that keyword, you can keep the text file open while you exit the process and go to each record to add the keyword.
- Find Text
- On the Matches/Skipped tab, this searches the Description column for matching text. Use this to locate a specific record by ID or name.
On the View the Entire List tab, this searches all the information for matching text. Use this to locate a specific record by ID, name, action, or reason.
- Reason for Action
- Explains why the selected record will be printed, emailed, texted, or skipped based on your selections.
- Selection
- Shows the options you chose on the Selection tabs (referred to as "Quick Selections") and any Additional Selections.
- If a record meets the criteria in your selections, it is a match and will be processed.
- If a record does not match your selections, it is skipped.
Watch & Learn
Learn how to review the report selections you made to see which records will be included (and will not be included) in your report. 7 min 40 sec
It may take a minute for the video to display. To watch in full screen mode, click the expand icon in the video player.
To watch more videos, visit the PDS Video Library.