Refund a Registration Payment

Refund a payment for a registration event.

If a person has registered for a paid event, you can issue a refund for a payment put towards the event.
  1. In the top-left corner, click your ministry hub then Realm. Then click Registration Events > Upcoming.
  2. To view registrants, click the number of registrants in the Registered/Capacity column for the event.
  3. Select Refund Needed from the Showing drop-down list to view which registrants need a refund.
  4. Point to the registration party's name and click the ellipsis icon.
  5. Select Issue a Refund.
  6. Enter a Refund Amount and a Reason.
  7. Select a refund method, then click Issue Refund.