Make an Online Payment for a Registrant

Make an online payment for someone who has already registered for an event.

Permissions Required

Only available to administrators and users who have the Process Online Event Payments permission.

You can enter an online payment for someone who has already registered for a paid event using a credit card or ACH transaction. The registrant will receive an email of the receipt for the online payment.
  1. In the top-left corner, click your ministry hub then Realm. Then click Registration Events > Upcoming.
  2. To view registrants, click the number of registrants in the Registered/Capacity column for the event.
  3. Point to the registration party's name and click the ellipsis icon.
  4. Select Add a payment.
  5. Enter the payment amount.
  6. Select New Online Payment.
  7. Select a payment method:
    • If the registrant already has a card on file, select the card from the Select a payment method drop-down menu.
    • If the registrant wants to use a different card than the one that's on file, select Enter a different payment method from the Select a payment method drop-down menu. Then, enter the registrant's credit card information.
    • If the registrant has no saved payment methods and wants to use a credit card, enter the registrant's credit card information.
    • If the registrant wants to use an ACH transaction, select Enter a different payment method from the Select a payment method drop-down menu. Then, select ACH from the Account Type drop-down menu and enter the account details.
  8. Click Pay.
  9. Enter a reason for processing an online payment, then click Continue. This information will be included on reports.
    Note:

    Saving Payment Information

    You can only save payment information for future use if the registrant has a Realm profile.