Approve or Decline New Account Requests

You can approve or decline account requests.

In an invitation-only (closed) model church, when an individual requests a new account, you will see the account request on the Tasks page. From there, you can select whether to approve the account and make a new profile, or decline the request.

  1. In the top-left corner, click your ministry hub then Realm. Then click Tasks.
  2. Click the Realm account sign up request task. You may need to scroll down to see it.
  3. Click the ellipsis icon next to the name of the individual.
  4. Select whether to Audit and Approve or Decline. If you select Audit and Approve, you can select whether to make this a new profile or merge it with a possible duplicate.