Void a Pending Online Contribution

Manually void an online contribution that you need to clear from the pending list.

You can void online contributions that have been pending for more than 10 days or have been refunded via check by you. Voids to pending online contributions will not post to the general ledger. This is not a refund through Vanco.
  1. In the top-left corner, click your ministry hub then Realm. Then click Giving > Contributions.
  2. Click the Online tab.
  3. Click Pending.
  4. Click the ellipsis icon beside a contribution, and select Void.
  5. Enter a reason for the void.
  6. Click Void.