Manage a Contributor's Payment Method

Edit a payment method's information or delete an unwanted payment method on a contributor's behalf.

If a contributor requires updated payment method information or no longer uses one attached to their profile, they may ask the church administrator to edit or delete it. Deleting a contributor's payment method on their behalf will increase the scope of your church's PCI responsibility.

See our related links for more information on what this means.

  1. Sign in as an administrator.
  2. At the top of any page, search an individual's name, and select it.
  3. Click the Giving tab on the individual's profile.
  4. Click Manage Payment Methods.
  5. Click by a payment method, and select one of the following:
    • Edit Account
    • Delete Account
  6. If you edit, make any necessary changes, and click Save. If you delete, click Delete again to confirm.