View Email Statistics from Email History

View an email's statistics from the Email History page.

Using the email history, you can view statistics about each email. These statistics include a list of people who don't have an email address on their profile, people who successfully received the email, people who didn't receive the email because it bounced, and people who are unsubscribed from emails. You can also download a .csv of the list of individuals in each section.
  1. In the top-left corner, click your ministry hub then Realm. Then click the envelope icon in the top-right corner.the envelope icon
  2. Select See all email history to view the full email history.
  3. Click the subject of the email to view statistics for that email.
  4. Click the number under the statistic category to see the individuals in that category. For example, to see which individuals didn't receive the email because they don't have an email address on their profile, click the number under the Missing Emails category.
  5. To download a .csv file with a list of the individuals in the category, click the Download .csv button.