Archive an Email in the Email History

Archive an email to keep it longer than one year.

Emails that are older than one year are automatically deleted from the email history. However, you can save an email that you need for a longer period of time by archiving it.
  1. In the top-right corner of any non-community page, click the envelope icon.
  2. Select See all email history to view the full email history.
  3. Click the ellipsis icon next to the email and select Archive from the drop-down menu.
  4. Click Archive to move the email to the Archive tab of the email history.