Change an Account Login
Realm users can change the password they use to sign in.
Only a user can change their own account password, but an admin can change the user's account email address.
CAUTION: If you enter the wrong password 5 times in a row, for security purposes, you cannot try again for an hour.
Note: Passwords must be at least 8 characters, cannot contain any part of your email address, and meet at least 3 of these 5 requirements:
- An uppercase character
- A lowercase character
- A symbol (!,@,#,$,%,^, and so on)
- A number
- 15 or more characters
Your password must not have:
- Repeating characters
- Sequences (abc, cba, 123, or 321
- On the Realm sign-in page, click Forgot your password?
- Enter the email address associated with your Realm account in the Email Address text box.
- Click Send email.
- Check your email for the Reset your password message.
- Click the Reset Password button within the email.
- Enter your new password in the New password text box.
- Enter the password a second time in the Confirm new password text box.
- Click Update Password.