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Support Options

We offer a variety of support options to handle your urgent questions or walk with you through in-depth, personalized troubleshooting.

How to Get Assistance

Search for answers in our Help Center. If you're signed into Go Method, click your profile. From this menu, you can ask a question, find the Help Center, or research our latest product releases. You may also visit https://help.acst.com using your browser on any device.

For specific troubleshooting or to add services, contact our support team. Our support team is available Monday - Thursday, 9:00 AM - 7:00 PM EST/EDT, and Friday, 9:00 AM - 5:00 PM EST/EDT.

  • Call Support: 1-800-669-2509

  • Email Support: fullmethod@acst.com

  • Call Sales: 1-844-467-3256

Figure 1. Locate the Help Center

How to Use the Help Center

Search this Help Center for end-to-end guides and answers to common questions or tasks. Find the latest product news, research release notes, read overviews of ministry solutions and common tasks, or find best practice information. We use a combination of printable PDFs, animation, and video to meet different needs.

You may also...

  • Search or browse from the main dashboard or from a specific product's dashboard.

  • Explore more products using the drop-down menu. (Click the logo to return to the main dashboard at any time.)
    Figure 2. Figure 1 - Help Center Product Menu
  • Filter initial search results using filters to the left of the page.
    Figure 3. Figure 2 - Search and Filter
  • Help a friend or colleague find an answer. Print, email, or share a link to an article.

Figure 4. Figure 3 - Share or Print