Support
We offer a variety of support options to handle many of your how-to questions. If self-service options do not answer your questions, our support specialists can talk you through in-depth, personalized troubleshooting.
- Self-Service Options
- Search this Help Center, share feedback, or ask the community. When you're using Go Method, you can find content specific to the product page you're on. In the upper-right corner, click the Help icon
for assistance.
- Contact Support
- Below your ministry hub, click Support. On the Support page, you can locate your site number, and see how to get in touch with our support or sales department. You can also share your screen with a support representative, when advised. Our support specialists are available Monday - Thursday, 9:00 a.m. - 7:00 p.m. EST/EDT, and Friday, 9:00 a.m - 5:00 p.m. EST/EDT.
- Self-Service Options
- Search for answers in our Help Center. If you're signed into Go Method, click your profile. From this menu, ask a question, locate the Help Center, or research our latest product releases. You may also type help.acst.com in your browser's address bar.
- Contact Support
- For specific troubleshooting or to add services, contact our Support team at 1-800-669-2509 or by email. Our support specialists are available Monday - Thursday, 9:00 a.m. - 7:00 p.m. EST/EDT, and Friday, 9:00 a.m - 5:00 p.m. EST/EDT.